Stress
and Project Management
Stress
is a natural biological response to perceived danger or threat. Our biological
response is typically fight or flight. This makes sense because to understand
that you are threatened and to take steps to reduce this threat is basic to
survival.
What
does this mean to your execution of a project? One of the things that we know
is that increase stress reduces creativity. When we feel threatened, blood
flows from the creative parts of our brain to the parts of our brain that focus
on our physical survival. The adrenaline increases, blood flows from our stomach
in our brain to our muscles. This is one of the reasons that we need to go for
a run or ride our bikes after a stressful day. This exercise tends to
neutralize the effects of the adrenaline and stress of the day. So stress has
the impact of reducing our ability to respond creatively to problem.
As
a project manager seeks to understand his project during the initiation phase,
one of the things to explore is the stress level on the project. So how do we
evaluate the stress level of a project? One of the ways to look at project
stress is to understand the comfort zone. The comfort zone represents the area
where we have the knowledge, skills and abilities to meet the requirements.
For
example, if the project schedule indicates the project needs to be complete
within two years and the preliminary estimate to complete the project is two
and half years, then we created stress. If the project team truly perceives
that they have insufficient time to complete all the necessary activities, then
there will be a degree of stress. The level of stress will depend on the
perceived consequences of not meeting the schedule and the perceived ability to
develop an approach to either change the schedule requirements or accelerate
the pace of the project to meet the requirements.
In
a similar example, the project team does not believe they can perform the
project within the allocated cost, then the team stress will increase. This can
have a cumulative effect. The combined effect of an unrealistic schedule and
budget will be greater than either one by itself. There are number of different
aspects of your project making stress. There can be organizational issues,
cultural issues, technological issues, clarity scope among their number of different
issues that can impact the stress level in the project.
We
have a number of methods for reducing stress in a project management tool box.
For example, as we explore options for reducing the time it takes to complete
the project we can the crashing the project schedule, executed activities in
parallel other than sequence and decelerating procurement activities as if you
the tools available. This is also true for many of the areas that carry stress
on the project.
This
project manager’s protest is to first understand the stress on your project and
then develop an appropriate execution approach that will address the stress and
maximize project performance. Sounds simple? Probably not, but this is what
makes our job so interesting.
Russ
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